Of completing insurance repairs to a high standard with high customer satisfaction within a proposed timeframe. Covering all trades we provide a single point of contact for the policyholder and insurance company/loss adjuster and provide a responsive service of a survey within 24 hours and a quote from survey within 24 hours (subject to specialist works).
By having a dedicated team of surveyors and contract managers we can provide prompt response to emergency situations as well as providing a personal service for both policyholder and insurance company.
Our focus is ensuring customer satisfaction during a distressing situation and as such we have insurance building repair claim documents to explain the process, customer satisfaction surveys and a complaints procedure which are all explained within the policyholder documents.
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What our customers are saying
"Both the work and workmen were first class, nothing was a bother to them and it helped a lot at a very stressful time. A big thank you to all concerned, I don't think you could improve." Mr and Mrs Kirkwood